Dispatch & Deliveries Policy

We aim to offer reliable, safe, and timely skip bin deliveries and collections.

1. Delivery Windows

Deliveries are scheduled within agreed timeframes. External factors such as traffic, weather, or access conditions may cause delays. We’ll communicate any changes promptly.

2. Site Access

• Ensure clear access for our trucks at the scheduled time.
• Inform us of height, width, or turning restrictions in advance.
• Pets, gates, or parked vehicles should not obstruct access.

3. Placement of Bins

Bins are placed at your direction, subject to driver discretion for safety and practicality. Placement on public land (roads, verges) may require council permits; obtaining these permits is your responsibility.

4. Collection

Collections occur on the agreed date or earlier by arrangement. Bins must be accessible, not overloaded, and have no items projecting above the rim.

5. Failed Delivery/Collection

Where a delivery or collection cannot be completed due to inaccessibility, unsafe conditions, or incorrect details, a call-out or return fee may apply.

6. Damage & Surfaces

We take care during placement but are not liable for damage when bins are placed at your request on driveways, lawns, or paved areas. Consider protective boards where appropriate.

7. Contact

Email: skipbinperthwa@gmail.com  |  Phone: 0498 477 726

Last updated: 1 September 2025